Switch Communications Ltd
Switch Communications is an SME business specialising in converged technology solutions to both the public and private sector. As such we need an IT support business that understands the importance of the services we provide and is flexible enough to be available regardless of agreed SLAs.
Holder IT Ltd offers this capability and has managed our internal infrastructure for the last 17 years. Their business has grown up alongside our own and they consistently deliver credible advice and solutions that fit our budget and expectations.
Over time we have built up a long term, trusted relationship and recommend Holder IT without hesitation.
Andrew Terry – Managing Director
Rugby Estates plc – Property Asset Managers
Martin and his team at Holder IT were our retained IT support for nearly fourteen years. The reason for this is simple: Martin was always at the end of the phone day or night and always went that extra mile to keep our systems up and running, even when the cause of a problem was beyond his immediate control. Martin instinctively knew what was required from a system and repeatedly created a package that worked for us. During the fourteen years, technology moved on apace but Holder IT guided us through the ramifications, and advised change only when new technology had been tried and tested, and where value can be added to performance. IT support companies are ten to the penny but Holder IT is one in a million. I would not hesitate to recommend them to any small or medium sized company. Rugby Estates plc has now been sold but the former directors remain in contact with Holder IT for the IT support of their new business ventures. August 2016
Graham Elliott – Associate Director
Cavanagh Group (now part of Close Brothers)
I have known Martin Holder and Holder IT, professionally and personally, for over 16 years. Martin and his colleagues provided excellent IT support as we grew our business from a small, one office operation to a national business with over 250 staff and eight locations. In addition to software and hardware support, Martin and his team have been invaluable in assisting with the installation of our backoffice, scanning and telephony systems as well as their ongoing support.
Martin ensures our business is never without IT support, often going to great lengths to provide access to systems even if these are affected by issues beyond his control. Over the years, Martin and his team have become ‘part of the family’ at Cavanagh and in the eyes of many he is viewed as an invaluable member of staff, despite retaining his external company status.
I have no hesitation in recommending Martin and Holder IT to any firm, small or large.
Andrew Fay – Director & Co-Founder of Cavanagh Group PLC
Rise Contracts Ltd – Contractors
We knew Holder IT from successfully working with them at a previous company and when we set up Rise Contracts in 2007 we asked Martin to deal with our IT. Holder IT dealt with everything quickly and efficiently and continue to give us first class on-going support and advice at head office and up to five separate satellite sites.
Ultimately we judge our overall service on the performance of our system. It never breaks down and for the most part we never have to think about it. This we believe, is testament to Holder IT’s proactive input.
We have no hesitation in recommending Holder IT to any other company.
Steve Murphy – Managing Director
CW Energy – Tax Consultants
Holder IT offer a very personal and accessible IT support service. IT is a very daunting area for non IT professionals but Martin and his team are always on hand to offer guidance and reassurance. They check that the customer is happy at regular intervals so avoiding wasting time on things that aren’t quite right or relevant. Technical features are explained very clearly in a way that anyone without technical knowledge can understand. IT issues can be complex and obscure; Holder IT’s patient and persistent approach always comes up with a result that works.
Our most recent project was migration of our email systems to Office 365, as recommended by Holder IT. This was handled smoothly and to budget by Holder IT and we are now seeing the many performance and resilience benefits available. September 2016
Stewart Norman – Managing Partner